TRAINING SEMINARS & PROGRAMS

 

Interactive Training sessions including customer oriented seminars and organizational development activities on a wide variety of topics.


Management Seminars


  • Leadership & Management Skills: The bullet Proof Manager (Crestcom International, USA).
  • Developing Managerial & Leadership Competencies.
  • The Newly Appointed Manager.
  • Management of Managers.
  • Supervisory Management.
  • Team Working & Team Building.
  • Motivation at Work.
  • Leadership.
  • Time and Stress Management.
  • Performance Appraisal for development.
  • Coaching and empowering Skills.
  • Communication Skills.
  • Managing Change.
  • Developing Analytical & Creative thinking Skills.
  • Total Quality Management.
  • Emotional Intelligence (E.Q.) at work.
  • Conflict Management.

Sales & Marketing Seminars


  • Sales Training
  • Key Accounts Management
  • Marketing for non Marketers
  • Developing Distribution Channels
  • Negotiating for Business Results
  • Presentation Skills


Customer Service Seminars


  • Developing Customer Service Skills
  • Complains Management
  • Customer Service through the Telephone

Telemarketing Seminars


  • Outbound Telemarketing
  • Inbound Telemarketing
  • Telesales

Secretarial Seminars


  • Developing Secretarial skills
  • Advance Secretarial skills for Executive Secretaries



All seminars are conducted in Greek or English Language and can be subsidized by OAED- LAEK


For any further information please contact our Customer Service department at training@dircons.gr