ANNOUNCEMENTS

Date: 2013-05-01
Subject :May Sessions of ¨ The Bullet Proof Manager ¨ Training Programme -May 2013

A Session:How to Hire,Train and Reward Employees

Learnig Goals:

Know the five steps of effective hiring

Understand the five keys to imlementing effective customer service training and

Learn four strategies for rewarding service oriented employees.

 

B Session:Creating Leaders Through Mentoring

Learning Goals:

Apply the five steps of effective mentoring

Practice the process of Permission Mentoring and

Improve performance-the most important job if a leader.